Privacy Policy

Sterling Cleaning Services ("Sterling", "we", "us") respects your privacy. This policy explains how we collect, use and protect personal information in line with Alberta's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

Information we collect

When you request a quote or contact us, we collect the information you provide, which may include your name, company, email address, phone number, city, the service you're interested in and any message you send.

How we use it

• To respond to your enquiry and prepare a quote or proposal
• To schedule walkthroughs and deliver our services
• To communicate with you about your account

We do not sell or rent your personal information.

Service providers

Quote requests submitted through this website are delivered to us by a third-party form-processing service, which handles the information only to deliver it to our inbox. These providers may store data outside Canada.

Retention & security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it.

Your rights

You may request access to, or correction of, the personal information we hold about you, or withdraw your consent to be contacted, by emailing info@sterlingcleaningservices.ca.

Contact

Questions about this policy can be directed to our Privacy Officer at info@sterlingcleaningservices.ca or (905) 955-6347.